Privacy Policy

Introduction

creativezystudio values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our garden lighting and irrigation products and services.

Information We Collect

Personal Information

When you interact with our services, we may collect the following personal information:

• Contact details including name, email address, phone number, and mailing address
• Property information such as address, landscape specifications, and installation requirements
• Account credentials for accessing our smart system platforms and mobile applications
• Payment information for product purchases and service subscriptions
• Communication records including support inquiries and service requests

Technical Data

Our systems automatically collect technical information to improve functionality and user experience:

• Device information including IP address, browser type, and operating system
• Usage data from our smart lighting and irrigation systems including activation patterns and water consumption
• Website analytics showing pages visited, time spent, and navigation patterns
• System performance metrics from installed equipment

How We Use Your Information

We use collected information for the following purposes:

• Processing orders for garden lighting and irrigation products
• Scheduling installation services and maintenance appointments
• Providing technical support and troubleshooting assistance
• Sending system notifications and maintenance reminders
• Analyzing usage patterns to optimize product performance
• Improving our website functionality and user interface
• Communicating promotional offers relevant to your purchases
• Ensuring security of your account and preventing fraud

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist with installation, maintenance, and technical support
• Payment processors who handle secure transaction processing
• Cloud service providers who host our smart system infrastructure
• Analytics partners who help us understand website usage patterns
• Legal authorities when required by law or to protect our rights

Smart System Data

Our intelligent garden lighting and irrigation systems collect operational data to optimize performance. This includes activation schedules, water flow measurements, energy consumption, and environmental sensor readings. This data remains associated with your account and helps ensure efficient system operation while providing you with usage insights and recommendations.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data during transmission and storage
• Secure authentication protocols for system access
• Regular security audits and vulnerability assessments
• Restricted access to personal information among employees
• Continuous monitoring for unauthorized access attempts

Your Rights

You have the following rights regarding your personal information:

• Access your data and receive copies of information we hold
• Correct inaccurate or incomplete personal information
• Request deletion of your data subject to legal requirements
• Opt out of marketing communications at any time
• Withdraw consent for data processing where applicable
• Export your system usage data in common formats

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic patterns. You can control cookie preferences through your browser settings. For detailed information, please review our Cookies Policy.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your system functionality, complying with legal obligations, and resolving disputes. Account data is maintained while your account remains active, and system usage data is retained for optimization and warranty purposes.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us:

Phone: +1 502 245 0720
Email: info@creativezystudio.cv
Address: 13050 Middletown Industrial Blvd, Anchorage, KY 40223